Automotivation: February 2017

Collision Repair Education Foundation and I-CAR Release Snapshot Research Collision industry needs 12,000 technicians to replace workers who leave the industry. The Executive Summary of the collision repair industry Snapshot Survey, co-sponsored by the Collision Repair Education Foundation and I-CAR, is now available. The summary provides an in-depth look at current industry data as well

Automotivation: January 2017

Have You Considered RETRO Customer Service? This is for the over 40 – maybe 50+ crowd. Those that can remember what customer service used to be – ‘back then’. If that’s you, let’s bring RETRO Customer Service back. If it’s NOT you, pay attention. I say that because in so many cases, I find the