The AASP-MO Leadership and Management Summit The AASP-Missouri Leadership & Management Summit featuring “A Day With Richard Flint” was a great success. The attendees experienced Richard Flint at full throttle. Richard brought his unique style to drive home some awesome ideas, thoughts and processes to help the attendees push their businesses to the next level.
Eight Bad Mistakes that Make Good Employees Leave Creating a stable environment that promotes achievement, unity, and personality is essential to successful workplaces. Few things are as costly and disruptive as good people walking out the door. Dr. Travis Bradberry shows you how to make it stop. It’s tough to hold on to good employees,
2018 Legislative Session Session Begins Wednesday, January 3, 2018 Last Day To File Bills is March 1, 2018 HB 1444 — VEHICLE LICENSING – SPONSOR: Eggleston (WE OPPPOSE THIS BILL) Referred To House Transportation Committee: This bill repeals the inspection requirement for non-commercial motor vehicles which is currently required in order to renew a
HManaging Vacation Time Maintaining a work life balance is important, and part of that is taking vacation time. Managing time off isn’t always easy, especially when your staff size is small to begin with. Tim Paap, owner of Paap Auto Body in Mattoon, IL, has a staff of seven, including himself, producing $1.3 million per
How the 2017 A/C Milestones, New EPA Rules Will Affect Your Shop We’ve reached another milestone in the mobile A/C refrigerant timeline, and this time it’s a big one: January 1, 2017 was the drop-dead date set by the EU (European Union) for when vehicle manufacturers can no longer fill any new vehicle’s A/C system
Congratulations to AMI’s Newest AMAM’s Congratulations to the Automotive Management Institute’s newest Accredited Master Automotive Managers. To earn this designation they must complete 180 credits hours within the seven AMi Knowledge Areas. So these industry champions have earned this designation several times. Bob McGartland, AMAM, Robinwood Automotive; Mike & Linda Silva, AMAM, Advanced Auto Service;
How To Hold Employees Accountable A few years back, at a spring conference in Scottsdale, Ariz., Tony Adams served as a speaker and asked one question that truly struck a chord. Adams, co-owner of Weaver’s Auto Center in Shawnee, Kan., asked if any of the roughly 100 people in attendance that day had anyone on
Eight Tips To Help You Negotiate Everyone Negotiates. Sometime, Somewhere, Somehow From telling the kids, “After you eat your dinner, then you can go play” to the highest business deal out there. Negotiation is real. And many times, done without knowing it. Those that have a few tips in their back pocket when negotiating have
Collision Repair Education Foundation and I-CAR Release Snapshot Research Collision industry needs 12,000 technicians to replace workers who leave the industry. The Executive Summary of the collision repair industry Snapshot Survey, co-sponsored by the Collision Repair Education Foundation and I-CAR, is now available. The summary provides an in-depth look at current industry data as well
Have You Considered RETRO Customer Service? This is for the over 40 – maybe 50+ crowd. Those that can remember what customer service used to be – ‘back then’. If that’s you, let’s bring RETRO Customer Service back. If it’s NOT you, pay attention. I say that because in so many cases, I find the